Posted on

Getting a Bot That Really Works: The Best Corporate Architectures for Conversational Interfaces

Chatbot (n.) : computer program or an artificial intelligence which conducts a conversation via auditory or textual methods. People today expect “instantaneity.” That’s why messaging has become the most popular interface in the world: billions of messages are sent every hour! But while the public has shifted to this […]

Click here to view original web page at blog-sap.com